Please note that our shipments are insured. You will receive a confirmation email when the order has been dispatched. Shipping at Underdogs includes standard delivery only. We will notify you by email once your edition has shipped. After the release closes, the prints will be produced, signed and numbered by the artist. In the case of Open Editions, t he editions will be shipped on a first come first served basis and will arrive 30 days after the last day of the release. In any case, we will try not to take longer than 30 days. We ship worldwide and shipping may usually take 1-2 weeks if your address is in Portugal and a maximum of 30 days for the rest of the world. If you have ordered an artwork that is not available or is delayed, we will notify you via email or telephone. Orders are processed from Lisbon, Portugal.Īvailability of products may vary and cannot be guaranteed.
Orders received on weekends and holidays will be processed the following business days within 1-2 weeks. We will endeavour to process all orders for the following 1-2 weeks, Monday through Friday, excluding holidays. If we realize that any goods are sent back to us with damage or loss or in conditions that prevent us from putting them back to the sale, which was not caused by us, you may not be entitled to a refund. In case of queries about how refunds are processed, you must reach us at returns allowed by Underdogs should be made by post and upon following our instructions in order to protect the goods and sent to our headquarters. In case of payments made through PayPal or MB Way, we will refund you according to the rules and methods used by the providers of PayPal and MB Way. Returns are processed within two weeks, but refunds might take up to 2 additional working days to show in your account. If there is damage reported to us that allows us to proceed with the return or if you return goods within 14 days of receiving them, any sum debited from your credit or debit card will be re-credited to your account as soon as the goods are well received at our headquarters. In case of proven damage, and according to the availability of the goods online, you can choose either to return the goods or exchange them.
PICHI AND AVO FULL
Unfortunately, after 14 days we cannot proceed with a full refund or exchange.Īll damages must be reported by email to store within 24 hours of receiving the goods. If for any reason you are unhappy with your purchase or have changed your mind, please inform us by email at 14 days of receiving your goods.
If you would like to contact us, please send an email Policy Organization without the express permission of the original owner of that Share any acquired or entrusted information with anyone outside the All our data is stored securely, and we never Underdogs treats the protection of personal and confidential information You choose this option, you will be contacted in order to schedule theĪny further inquiries regarding shipping should be directed will Underdogs protect my data?
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The Editions will be shipped up to 45 days after the date of yourįor international orders outside the EU, additional fees may be charged byĬollecting the purchased editions at the gallery is free of charge and, if When will I receive the artwork I have acquired? Yes, all the editions are limited and come with a COA (Certificate of There will be 3 drops, with 3 editions each.ġ8 November | Drop 1 FAILE x Vhils, JonOne, Camilaġ9 November | Drop 2 Shepard Fairey, Tamara Alves, RuídoĢ0 November | Drop 3 Felipe Pantone x Vhils, PichiAvo, Will expire and you will no longer be able to purchase the editions from These editions are exclusive for Underdogs newsletter subscribers, who willĮach drop will be available for 24 hours. The webpage willīe live for only 72 hours, between 7 pm 18 November and 7 pm 21 November GMT This initiative isĭedicated to the presentation and purchase of new and exclusive editionsįrom the upcoming exhibition Arquivo at Underdogs Gallery. Underdogs 10-Year Exclusive Editions is a digital sale. We hope the Frequently Asked Questions below can help you navigate this
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